Dr. Lynne Torres

Associate Professor of Business | Chair of Business

School of Business

DEPARTMENT: BUSINESS

Educational and/or Professional Credentials

PhD – University of the Philippines – Doctor of Communication

M.A. – University of Santo Tomas – Philippines – Human Resource Management

B.S. – University of Santo Tomas – Philippines – Hotel and Restaurant Management

Licensed Professional Teacher – Philippines

Professional Focus and/or Research Agenda

My research applies entrepreneurial thinking to transform challenges into opportunities within business and academia. Through this approach, I aim to develop innovative solutions that refine business management practices and teaching frameworks. My work emphasizes the cultivation of creative problem-solving, adaptability, and strategic innovation to drive sustainable growth and create lasting impact.

Faith Statement

As a Christian business educator, I see business administration and management as a kingdom vocation—an avenue to serve others, drive innovation for the common good, and uphold God’s values in every decision and practice. My faith is the foundation of my work, shaping my commitment to equipping future business leaders with the skills, wisdom, and integrity needed to pursue excellence. I encourage students to approach their careers as a calling, stewarding their talents to honor God in all aspects of their work. As Colossians 3:23 reminds us, ‘Work willingly at whatever you do, as though you were working for the Lord, rather than for people’ (NLT).”

Published Works, Dissertation Topic, Awards, Accolades, Affiliations

Bautista, T. C., & Torres, A. M. (2025). Towards reviving the travel trade sector: Assessing the business continuity preparedness of selected Philippine travel companies. SVN, 17(1), 77. https://doi.org/10.22801/svn.2025.17.1.77

Pante, J. R., Torres, A. M., & Kim, D. W. (2023). Towards sustainable tourism: An exploration of resort business operations in Puerto Galera. Journal of Digital Convergence, 10(1), 11–34.

Torres, A. M. (2023). Online teaching strategies: Lessons learned from the transition to virtual classroom. Asia-Pacific Journal of Convergent Research Interchange, 9(6), 619–628. https://doi.org/10.47116/apjcri.2023.06.48

Torres, A. M. (2022). Harnessing technology in the evolving tourism servicescape during the post-COVID-19 era. Journal of Next-Generation Convergence Information Services Technology, 11(4), 431–442. https://doi.org/10.29056/jncist.2022.08.08

Torres, A. M. (2022, June). Technology convergence in tourism education: Modelling a technology-inclusive academic instruction. Journal of Digital Art Engineering & Multimedia, 9(2), 137–148. https://doi.org/10.29056/jdaem.2022.06.03

Torres, A. M., & Saludadez, J. A. (2022). The organization of Japanese hospitality: A narrative analysis of “Omotenashi.” In Mixed methods perspectives on communication and social media research (pp. XX–XX). Routledge, Taylor & Francis Group. https://doi.org/10.4324/9781003265887-3

Torres, A. M. (2021). Converging digital technologies using APIs: Expanding the food ordering and delivery landscape in South Korea. International Journal of Future Communication and Networking, 14(1), 37–44. https://doi.org/10.33832/ijfgcn.2021.14.1.04

Torres, A. M., & Sipe, M. D. (2020). Hospitality service innovation: KLEEDing an outstanding guest experience. Journal of Next-Generation Convergence Information Services Technology, 9(2), 149–162. https://doi.org/10.29056/jncist.2020.06.05

Torres, A. M. (2018). Using a smartphone application as a digital key for hotel guest rooms and its other app features. International Journal of Advanced Science and Technology, 113, 103–112. https://doi.org/10.14257/ijast.2018.113.11

Torres, A. M. (2017). En route to fast and efficient service: A proposed automated ordering system in fast-food establishments. International Journal of Advanced Science and Technology, 108, 49–56. https://doi.org/10.14257/ijast.2017.108.05

Torres, A. M. (2016). Electronic menu and ordering application system: A strategic tool for customer satisfaction and profit enhancement. International Journal of U and E-Service, Science and Technology, 9(4), 401–410. https://doi.org/10.14257/ijunesst.2016.9.4.39

Torres, A. M. (2015). An innovative strategy for patient-health care professional effective communication: Korean multi-linguist doctor speaker system application. International Journal of Bioscience and Bio-Technology, 7(6), 259–264. https://doi.org/10.14257/ijbsbt.2015.7.6.26

Article Reviewer:

Journal of Hospitality and Tourism Technology, Emerald Publishing, 2019 – present

International Journal of Contemporary Hospitality Management, Emerald Publishing, 2018 – present

Dissertation Title:

The Communicative Constitution of Hospitality Organization: A Ventriloquial Analysis of Guest Service

Affiliations:

Academy of Management (2025 – present)

Council of ASEAN Educators in South Korea (2017 – present)

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